Refund policy

Refund Policy

At The Write Way, we want you to feel confident and supported with every purchase.

Digital Products :

Due to the nature of digital goods (such as custom-written emails or downloadable content), all sales are final once delivery has been made. If you experience an issue with your order—like a file not opening, a link not working, or a script that doesn't match your request—we’ll gladly work with you to make it right.

Please reach out within 7 days of receiving your product for support or potential revision options.

Physical Products :

We accept returns for unused physical items within 14 days of delivery. Items must be in original condition and packaging. Customers are responsible for return shipping unless the item arrived damaged or incorrect.

Refund Eligibility

To be eligible for a refund (if approved):

The product must be defective or not as described

You must contact us within 7 days of receiving your order

Refunds are not guaranteed but may be issued on a case-by-case basis

To Start a Refund Request

Email us at [Thewritewaysolutions@gmail.com] with:

Your order number

A brief description of the issue

Any relevant screenshots (for digital services)

We aim to respond within 48 hours.